ALCS wanted their new intranet to have a distinctive and engaging design that would encourage people to explore and use the information on offer. Giving the site a sense of fun whilst making information easy to find meant achieving just the right balance between bespoke design and standardised information architecture.
At Lime we have a very design-led ethos – setting the tone, message and metaphors of the site up-front helps to make the overall solution coherent and intuitive. Working hand-in-hand with ALCS, we created an exciting design, building on our work for their public-facing site.
Kentico provides both a wealth of functionality out of the box, and an excellent framework for creating and incorporating custom functionality. The key to success on any Kentico implementation is understanding where to bring business processes into line with the CMS, and where to add custom functionality to bring it closer to business requirements.
By carefully reviewing the out-of-the-box functionality from the Kentico CMS side-by-side with business requirements, together with the client, we determined what should be customised and what should be standardised.
Finally we went through an iterative build process with regular reviews to make sure key stakeholders were on-board and happy with the outcome.
ALCS are very happy with their intranet, commenting particularly on how it is "intuitive and easy to use - with very little training, staff can start using the system. They also remember how to use it afterwards."
The results speak for themselves - a 70% increase in staff usage of the ALCS intranet.