New intranet sees a 70% rise in staff usage

Design and build of a new intranet for ALCS

Challenge

ALCS wanted their new intranet to have a distinctive and engaging design that would encourage people to explore and use the information on offer. Giving the site a sense of fun whilst making information easy to find meant achieving just the right balance between bespoke design and standardised information architecture.

Solution

At Lime we have a very design-led ethos – setting the tone, message and metaphors of the site up-front helps to make the overall solution coherent and intuitive. Working hand-in-hand with ALCS, we created an exciting design, building on our work for their public-facing site.

Kentico provides both a wealth of functionality out of the box, and an excellent framework for creating and incorporating custom functionality. The key to success on any Kentico implementation is understanding where to bring business processes into line with the CMS, and where to add custom functionality to bring it closer to business requirements. 

By carefully reviewing the out-of-the-box functionality from the Kentico CMS side-by-side with business requirements, together with the client, we determined what should be customised and what should be standardised. 

Finally we went through an iterative build process with regular reviews to make sure key stakeholders were on-board and happy with the outcome.

Success

ALCS are very happy with their intranet, commenting particularly on how it is "intuitive and easy to use - with very little training, staff can start using the system. They also remember how to use it afterwards." 

The results speak for themselves - a 70% increase in staff usage of the ALCS intranet.

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Testimonial

“ From a design point of view, we are very happy with the end result. Lime clearly have a very strong understanding of current trends in design, but whilst retaining an awareness of this, do not try to 'impose' any inappropriate style onto us as clients.

Instead, they have been very good at making sure they understand us as an organisation, our audience, any financial constraints on the project and what sort of an impression it is we are trying to achieve, whilst still giving us boundary pushing solutions where appropriat”

Alison Baxter
Communications Manager, ALCS